At AOKIMADE we will always be available for you because we stand behind our product. This compromise applies 100% for everything we can offer, and just remember we are only two dreamers dreaming big.
If you have received a product that you din’t order or you don’t want it because it didn’t hit your quality mark, you can send it back to us and we will make a refund. Below this page you will find enclosed our legal terms. Please read the complete shipping policy, returns policy and the terms and conditions policy we have linked.
If you have any more questions of that kind, please DM us or call +34 936 537 297; we speak english, spanish and german. We can also chat and understand a little french and italian... hope that helps. This is a family business, fabricating titanium EDC products with love. We are not language cathedratics, so please excuse our writing common errors :-)
If you want and have the time and interest, you can read all our legal policies linked below.
Thank you very much for visiting our web site.
Goodbye Titanium Lover, see you soon.
At AOKIMADE we use the Shopify eCommerce platform and Shopify payments gate.
This means you will benefit from a safe purchase and we will benefit preventing fraudulent orders with risk analysis tools they provide.
We will welcome your suggestions and comments to improve our store.
All AOKIMADE products are shipped from our Head Quarters in Castellar del Vallès, Barcelona, Spain. We ship our products to five continents, all over the world, with the national postal service, Correos.
At AOKIMADE, we will stand behind all our products and we offer a lifetime guarantee for all of them.
If our product does not meet your expectations you can send it back to us and we will make a total refund.